Cancellation Policy

If an appointment needs to be rescheduled or canceled please make sure to do it 24-48 hours prior to the appointment. If an appointment is canceled less than 24-48 hours or same day there will be a $25 cancellation fee. Appointments canceled up to 8 hours prior to the appointment are subject to a $65 cancellation fee.

Cancellation Fees

Abode Home Maintenance reserves the right charge a cancellation fee of $65 for late cancellations. A cancellation will be considered late if the service is canceled within 24 hours before an appointment. Cancellation fees may be charged for other reasons including not being able to get into the building for the service or not being able to contact the original person who booked the appointment. In cases where a Provider is sent to perform a service and aren't able to perform that service at the fault of the Requester, a cancellation fee will always be charged. An example of not being able to perform the service at the fault of the Requester includes but is not limited to not being able to gain entry to perform the service, not having a source of power, or not having a source of water. In select cases, a cancellation fee may be waived as a show of good will. This will not invalidate the cancellation fee for other users.